![]() ![]() Tap "Stony Brook University" , and you will see a 6-digit number (even if you are offline).Prior to logging into a system that requires two-step login, tap Duo App on a mobile device or tablet you set up above.Get and Use the Duo App Passcodes from your Offline Device If a device has issues, see troubleshooting below.Repeat steps a-d on every device you might need to use offline (e.g., devices you will have when you travel).Enter the passcode from your app and click Log In.On a separate device (still connected to the wifi/cell service) go to the Duo Self-service Portal and tap Enter a Passcode.Open the DUO app on the mobile device you set up.Turn off wifi/cell service on your device.Once you've set up your device and account, test that the offline passcodes work:.Set up your device so you can choose which device to authenticate with each time.Download and activate the DUO app on any mobile device (tablet, mobile phone) from which you might need offline passcodes by logging in to manage your devices.WHILE TRAVELLING: Get and Use Passcodes (when you don't have internet)īefore you expect to use offline passcode, prepare you device(s) and DUO account: There are 2 steps to using DUO Without Internet or Cell Service 1) while you still have access to internet/cell service, prepare your device, and 2) get and use passcodes when you don't have internet/cell service:īEFORE YOU TRAVEL: Prepare Your Device (while you still have internet) Steps For Using DUO without Internet or Cell Service See Duo's website for the latest supported countries, and if you are unable to use Duo Mobile while abroad AND are visiting an unsupported country, please contact the service desk. If you are unable to use Duo on a mobile device while abroad, Duo does support voice or text to most international numbers, but not both in all cases. If your device does not have internet or cell service, it will not receive push notifications to complete the two-step login process, but the Duo App provides another way to log in: via offline passcodes. So that you're ready to use offline passcodes if needed, be sure to prepare your device and account before you need to use offline codes (e.g., before travelling). Using DUO without Internet or Cell Service And they require internet or cell service to work/appear. When you get a Push Notification from the Duo App, you'll be prompted to approve the authentication. They are connected to the apps that you use on your smartphone or tablet. ![]() You may get them as calendar reminders, notifications for email, sales, or games, etc. Push notifications are pop-up notifications that appear on your smartphone or tablet's home screen. The recommended way to set up two-step login with Duo Security is to use push notifications on a smartphone utilizing the Duo Push App. ![]()
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